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Rand McNally TND 760 Review

Overall Rating
1/5
 
Rand McNally TND 760 has an average rating of 1 out of 5 based on 7 user reviews.

TND_760

Vendor Price



Running a trucking business involves understanding how to move vehicles across country in an organized fashion. Geographical information is a key starting point for an operation like this, so it’s no surprise that a company like Rand McNally, possessing nearly 160 years of experience, would be a leader in helping trucking enterprises improve their workflow. The TND 760 Fleet Edition GPS device is one of their latest offerings that brings cartographic, monitoring, and networking technologies together to advance the job of transporting goods while meeting log-keeping regulations and boosting the bottom line.

Good Things in Little Packages

The device itself provides an easily accessible 7 inch screen and is only an inch thick. It installs quickly and gives information in both visual form and verbally for when the driver needs to keep their eyes on the road and hands on the steering wheel. The device links to the Rand McNally Connect network through either WiFi or a cellular signal, so there’s no loss of contact no matter where a truck is traveling. The interaction between the individual TND 760 device and its wider system synergistically produces results far beyond what would be expected from the 5 inch by 7.5 inch box. As part of a communications web, its capabilities are determined by which of the three following service plans are selected.

Keeping Records

At the minimum level, the TND 760 provides automated monitoring of vehicle operations to comply with hours of service or HOS requirements through the Electronic On-board Recorder or EOBR plan. This service plan, going for $19.95 a month, eliminates the need for keeping tedious written logs by using the device’s own GPS tracking to determine when and where the truck is being operated. Early warnings are issued when a driver approaches the limits of HOS requirements. Various on-the-job operations are noted to ensure compliance with complex personal conveyance rules. The EOBR plan also allows the TND 760 to obtain data from the vehicle’s OBD II computer to generate vehicle inspection reports twice a day. All reports are kept on PDF files.

Basic Package

At $29.95, the Basic plan builds on the EOBR plan by including such extras as mapping and messaging. In addition to IntelliRoute TND navigation that presents both 2-D maps of the road, 3-D images of the current roadway, and supplies the driver with audio instructions for negotiating routes, dynamic maps of other company trucks are provided. Information like vehicle direction, speed, and even hard braking incidents are shown in real time for both present operations as well as the recent past. Activities like hard braking or speeding can be recorded for further examination. The maps are interactive and allow business-related destinations to be entered. With this capability, supervisors can match particular shipments to the nearest suitable truck. There’s also a geofencing capability that records when vehicles are near a client’s establishment to determine charges including detention pay. Messaging is conducted through emails, and the TND 760 automatically switches to voice mode when the vehicle is in motion to prevent the driver from having to visually read them.

Enterprise Package

This plan, at $39.95 a month, unleashes the TND 760’s full suite of features. Under this package, individual drivers can access their own driver performance scorecard. They can examine things like total fuel consumption, miles per gallon, hard braking events, cruise control usage, idling time, speeding, and engine over-revving. It even permits them to see when fault codes were activated or what mpg is in given speed ranges. Likewise, input from the vehicle’s diagnostic computer is utilized to produce vehicle performance scorecards. These statistics can be used to determine the pluses and minuses of any given rig in the fleet. This capability also aids in vehicle maintenance reporting. Since these monitoring features operate on a daily basis, vehicle malfunctions can be caught early. Repair costs can be held down while rig downtime is kept to a minimum. Finally, when any problems from HOS time expiration to mishandling of a rig to log transmissions occurs, alerts can be activated so supervisors won’t have to check through detailed data directly. In the process, information concerning driver and vehicle behavior 30 seconds before and one minute after the occurrence is stored for later inquiry. You can get a great deal on Rand McNally TND 760 here.

 
 

User Reviews

Posted by Tom

  • 1/5
1

DO NOT BUY THE RAND MCNALLY TND 760 !!!…Effective with all 2017 Model year trucks the ODB type 2 pin connector is slightly different and the Rand unit will not plug in to them….They are not supporting it and if you have one it is now a paper weight…They are deceitful and say they did not know about this but all ELD manufacturers have known this was coming with the 2017 Model year vehicles since it was mandated in 2011.
They did nothing and now their units are useless with new trucks. You cannot return them and they will not even answer your calls about the problem

Posted by John

  • 1/5
1

Very outdated technology there are a lot better units out there. The company does not care to fix the problems after you purchase the units. Very poor service, up front they say one thing but once you purchase too bad.

Posted by DO NOT BUY

  • 1/5
1

Worst trucking investment we have made in 40 years. These units continue to break and Rand McNally’s answer it to “reboot” the unit. Will not offer any service or help fix the problem. They will sell it to you and then forget who you are. Trust this review DO NOT PURCHASE THIS SYSTEM. Wish I had my old Verizon system back, at least I could track my fleet daily. WISH I COULD GIVE ZERO STARS

Posted by Vern

0

TND760 is a poor system. customer support is very poor at responding and the devices have to be rebooted constantly and Rand McNally doesnt offer any better solution to the issue of the devices locking up. They also partner with the cheapest cell provider Sprint which has very restricted coverage areas. this has caused issues with transfering logs to the DOT at an inspection. And for a mapping company they get an “F” all other GPS systems I have saw including the NavPlus built into our trucks are much better at routing. They are “cheap” and thats where it starts and thats where it ends.

Posted by Anthony

  • 1/5
1

Worst mapping software. The gps tells you to turn right then almost itmeditately tells you to make a u turn. Sends you way out of your way. Probably better flipping a coin on which way to turn.

Posted by Wayne

  • 1/5
1

Just bought one. Tried it till i got on the road. Almost every bump i hit on the highway the thing would fall off and in the floor. Magntic hold on the bracket not strong enough. Ended up returning it. Bad design!

Posted by kevin

0

Well not sure yet .. purchased unit a few weeks ago and having some issues but simply cannot get anybody in customer service to answer the phone , been calling for 4 days

Posted by Coldpony

  • 1/5
1

Our company bought these to meet the mandate. Sent the wrong cables for half the units. A third of the units have never synced with the trucks and show no odometer or VIN. A third quit over the new years vacation. I suspect they missed an update. Our salesman quit and we never got the IFTA package we were promised. Support couldn’t fix the down units and finally determined the replacement cables were defective. Mapping only works on Internet explorer, but windows 10 defaults to another browser so you have to request the Internet explorer site everytime you pull it up. I can’t train my driver’s because the you can’t log in without cell phone reception. It seems to work on 4G and my county has 3G. We can’t certify our logs on our yard so I’ve got driver’s 10+ days uncertified. The slide show given to train on the unit does not reflect the 765. Some of the units didn’t have maps installed on them. I told support that the unit couldn’t find my town of 15,000, was there an update he could send?? There was not. This was one of the main reasons we went with them. Aggravating! My driver’s are ready to quit!

Posted by Rand Has Handled the ELD Atrociously

  • 1/5
1

This entire ELD mandate was crap from the start. It was only a large company attempt to gain control over log book sales and it has been a disaster from day one.

Rand’s units have been defective all the way back to the TND500 with one issue after another. Their service is extremely poor. Their honesty and Integrity is in question.

The ELD are just not a ready solution yet. There are 9-pin and 6-pin connectors and no connectors. There are newer higher speed connectors (Green).

The person behind this should be traced down and tarred and feathered, along with Rand McNally’s joke of a CEO, Stephen A. Fletcher.

Between Fletcher and that crazy old Lynn Tilton, they have taken a once great company and ran it into the ground.

Now the American Truckers are left, screwed and holding the bag, trying desperately to run their business.

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